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Customer Surveys
Partnered With CustomerSure
If great service is the hallmark of your business then Tour.iSM’s partnership with market leading CustomerSure and their online customer service software can help you stand out from the crowd. Your website visitors will see good reviews from other customers so they choose you additionally resulting in more repeat business and more word of mouth recommendations.
Simplified Customer Feedback
Brilliantly simple software makes it easy for your customers to give you feedback and easy for you to guarantee satisfaction every time. CustomerSure is like having your own private TripAdvisor. There’s the credibility of independent feedback, but because you ask for feedback first, any external reviews will happen once you’ve had the chance to make sure everything’s 100%.
Benefits to your Business
Happy customers spend more, stay loyal and recommend you to more of their friends and colleagues and that all adds up to a more prosperous business. When asked how companies can encourage them to spend more..."66% said improved customer service" (source: RightNow report – customer service impact) and customers who have a complaint handled well are 24% more loyal than those who have no complaints.
Easy to use
CustomerSure makes it very easy for customers to give you feedback, either through your website, or in response to simple, lightning-fast satisfaction questionnaires. Within about 10 minutes you can have a customer service area branded and integrated with your website and you can have designed and sent your first satisfaction survey using our helpful tools.
Risk Free Trial
We're so confident you'll love CustomerSure, we'll offer you the chance to try it out risk free, for up to 14 days. Not happy with it? Simply cancel, no hard feelings.
No Tie-Ins
We don't tie you in to lengthy contracts, you can get out at any time and continue using the service until the very last day of your billing period.